Frequently Asked Questions and Answers

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Requesting Documents

How can I get copy of my documents?

a

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How many years we keep your documents?

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What can I do, if I need the copies older than the last 3 current years?

a

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Why do we charges for document copies?

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You can update your credit card information at www.mapbusinessservices.com/updatecc

How long it takes to get my copies?

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The timeliness of your cooperation is essential to our ability to complete your tax return.

Specifically, we must receive all information from which to prepare your returns within a reasonable period of time prior to the applicable filing deadline. Accordingly, if we do not receive information from you by 4/01/2019, it may be necessary for us to extend the due date of your return.
Please understand that we are unable to make exceptions to these deadlines.

Can we provide hard copies?

a

With so many changes there are many scenarios to take into account to maximized your refund or minimized your tax liability. There also new information worksheets that we need to complete in reference with kids and college credits, and head of the household status. Thanks to government we need to do part of their job, and be a little bit invasive on people’s life to be sure that they are complying with the law. We, as preparers, are now exposed to thousands of dollars of penalties per return for not gathering the required information, this will increase the timing of process per return.

Most of the filing will take 3 days o more, we will give you an estimate returning day depending of your case, each case is different.

Keep in mind you have to help us to get all the information required as soon as you can, Don't wait for the last day!

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DEADLINE OCTOBER 15th 2021

Please Read

Starting January 2021, we will have new rules for processing your Income Tax


  • All forms and/or additional support documents must be uploaded/submited April 23. 2021

  • If you upload/submit your documents after April 23, 2021 . We are offering to file an Extension. We cannot ensure we can file your Income Tax by the Tax Deadline May 17, 2021.

  • Filed an extension?

  • For those who filed an Extension, do not wait until October 15th, 2021. We will start giving new appointments starting June 1st, 2021
  • All forms and/or additional support documents must be uploaded/submited by September 20th, 2021.

  • If you upload/submit your documents after September 20, 2021. We will not able to file your income tax before October 15th, 2021.